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Guide

Your ChatbotsAI Guide

Everything you need to set up, train, and deploy your AI chatbot — from sign-up to live in under five minutes.

No credit card required.

1

Create your account

Sign up free at ChatbotsAI.net — no credit card required. You start on the Free plan with 100 messages per month.

2

Add your website URL

From your dashboard, click "New Chatbot" and paste your website address. ChatbotsAI automatically discovers and crawls your pages to build a knowledge base.

3

Train on your content

Beyond the website crawl, enrich your bot with custom text, Q&A pairs, and uploaded files (PDF, DOCX, TXT). Use exclusions to keep certain topics out of answers.

4

Customize the widget

Set your brand colors, FAB icon, welcome message, bot name, and starter question pills. Toggle lead capture, vision attachments, and live human handoff.

5

Deploy the embed

Copy the one-line script tag and paste it before </body> on your site. The chat widget appears instantly and works across all your pages.

6

Monitor & improve

Review chat logs, analytics, captured leads, and visitor feedback. Use the Suggestions tab to find gaps in your knowledge base and keep answers sharp.

Full Feature Reference

Every capability available across ChatbotsAI, organized by what they help you do.

Training & Knowledge

Website Crawler

Auto-discovers and crawls your site to build a knowledge base from your pages.

Custom Training Data

Enrich the bot with custom text, Q&A pairs, and uploaded files (PDF, DOCX, TXT).

Excluded Terms

Keep specific words or phrases out of your bot's answers.

Suggestions

Detects knowledge gaps from real chats and suggests new training content.

Widget & Branding

Custom Branding

Brand colors, gradient support, FAB icon, custom logo, light/dark theme.

Starter Question Pills

Premade rich-text question buttons shown above the chat input.

Brand Removal

Hide the "Powered by" badge for a fully white-labeled widget (Agency & White Label).

Multi-Language

The bot automatically replies in the same language your visitor uses.

Leads & Handoff

Lead Capture

Collect visitor name, email, and phone before chatting. Leads sync to your dashboard.

Live Human Handoff

Visitors can request a human agent. Choose easy, moderate, or hard handoff levels.

Negative Feedback Alerts

Get emailed when a visitor leaves a thumbs-down rating so you can follow up.

AI Capabilities

Vision Attachments

Visitors can upload images and video for the bot to analyze (paid plans).

Multiple AI Models

Choose from OpenAI, Anthropic Claude, and Google Gemini models for each bot.

Semantic Re-ranking

OpenAI embeddings re-rank knowledge chunks for more accurate answers.

Analytics & Insights

Chat Logs & Analytics

Review full conversation logs, message counts, and resolution status per session.

Advanced Analytics

Sentiment trends, drop-off points, quick-reply stats, and flagged conversations.

Feedback Summary

Track likes and dislikes across all your bots to measure answer quality.

Marketplace & Earnings

Bot Marketplace

List and sell your trained chatbots. Browse and buy bots built by others.

Affiliate Program

Earn 50% commission on every referral's subscription, paid via bank transfer.

Earnings & Withdrawals

Track pending, available, and withdrawn earnings. Request payouts anytime.

Financial Dashboard

Admins see platform-wide revenue, commissions, and transaction history.

Developer API

REST API v2

Send messages and manage conversations programmatically (Pro plan and above).

API Keys

Generate and revoke scoped API keys with usage tracking.

Rate Limiting

100 requests per 10 seconds per key with standard rate-limit headers.

Team & Account

Team Members

Invite teammates to manage all or specific chatbots with shared access.

Credit Packs

One-time message packs for when you exceed your monthly plan limit.

Billing & Plans

Manage subscriptions, payment methods, and download invoices via Stripe.

GDPR & Compliance

Data Requests

Users can submit access, rectification, restriction, and objection requests.

Breach Notification

Admins document and notify authorities and affected users of data breaches.

Consent Preferences

Users control marketing email consent; transactional alerts always go through.

Data Retention

Automated deletion of conversation logs based on privacy policy timelines.